Privacy Policy
At Melanated Minds Collective, we believe that privacy, trust, and psychological safety are essential parts of the therapeutic relationship. We are committed to treating your information with care, respect, and confidentiality.
This Privacy Policy explains how we collect and use information when you visit our website or contact us through our website.
Information We Collect
When you visit our website or reach out to us, you may choose to provide information such as your:
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Name
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Email address
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Phone number
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Appointment or service inquiry
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Information included in a message or contact form
Our website may also automatically collect limited technical information, such as your IP address, browser or device type, pages visited, and general information about how visitors interact with our website.
How We Use Your Information
We may use the information you provide to:
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Respond to questions or inquiries.
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Respond to appointment requests.
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Provide information about our services.
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Communicate with you about services you have requested.
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Improve our website and how we serve our community.
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Maintain website security.
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Meet applicable legal and professional requirements.
We do not sell your personal information.
Protecting Your Mental Health Information
We understand that reaching out for mental health support can involve sharing deeply personal information.
For your privacy and protection, please do not include detailed mental health, medical, trauma, medication, or other sensitive clinical information in a general website contact form or regular email.
If you become a client of Melanated Minds Collective, information related to your care may constitute Protected Health Information (PHI) and may be protected under federal and Pennsylvania privacy laws, including HIPAA when applicable.
Our Notice of Privacy Practices provides additional information about how protected health information is used and disclosed in connection with your care.
Our Website Platform
Our website is hosted and operated through Wix. Wix may collect certain information when you visit or interact with our website, including information related to website functionality, security, analytics, and usage.
Information collected through Wix is subject to applicable Wix privacy practices in addition to this Privacy Policy.
SimplePractice
Melanated Minds Collective uses SimplePractice for certain practice and client-related services, including scheduling, client communication, documentation, and other practice-management functions.
When you use a SimplePractice client portal or other SimplePractice services, information submitted through those services is handled according to applicable SimplePractice privacy and security practices, as well as our own practice policies.
For more information, please review the privacy practices provided by SimplePractice.
Cookies and Analytics
Our website may use cookies and similar technologies to help the website function, understand how visitors use our site, improve website performance, and maintain security.
Some website features or analytics may be provided by third-party services. These services may collect information in accordance with their own privacy policies.
Third-Party Links
Our website may include links to other websites or resources that we believe may be helpful to our community.
We are not responsible for the privacy practices or content of websites that we do not operate. We encourage you to review the privacy policy of any third-party website before providing personal information.
Information Security
We take reasonable steps to protect information submitted through our website and practice systems.
However, no website, email system, or electronic transmission can be guaranteed to be completely secure. Please avoid sharing sensitive clinical information through general website forms or regular email.
Your Privacy Matters
If you have questions about how your information is collected, used, or protected, please contact us:
Melanated Minds Collective
927 Brookline Blvd Pittsburgh, PA 15226
412-274-0445
Practice Owners:
Dr. Sara Kyles-Royster, Ed.D, LMFT
Kayla Harris, LPC
Jaquala Lowery, LSW
Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, or privacy practices evolve. Updates will be posted on this page with a revised Effective Date.
Last Updated: September 15, 2026
Your privacy matters to us. Thank you for trusting Melanated Minds Collective.